Last Updated: September 4, 2023
Welcome to Kaliachak Food, a food delivery platform committed to safeguarding your privacy. This Privacy Policy is designed to help you understand how we collect, use, disclose, and protect your personal information when you use our mobile application or website. By using Kaliachak Food, you consent to the practices described in this policy.
When you create an account or use our services, we may collect personal information, such as your name, email address, phone number, and billing information.
We collect information related to your orders, including order details, payment information, delivery address, and transaction history.
With your consent, we may collect your precise location data to provide delivery services and improve your experience.
We may collect information about the device you use to access Kaliachak Food, including device type, operating system, and browser information.
Our servers automatically record information about your use of Kaliachak Food, including IP addresses, device IDs, access times, and the pages you visit.
We use your information to process and fulfill your orders, facilitate payments, and provide customer support.
We may use your data to enhance our services, develop new features, and analyze usage patterns.
We may send you transactional emails, service-related announcements, and promotional offers. You can opt-out of marketing communications at any time.
We use your data to protect our services, detect and prevent fraud, and ensure the security of your account.
We share your order information with the restaurants and vendors fulfilling your orders to ensure accurate delivery.
We may share your delivery address and contact information with our delivery personnel to complete your orders.
We may share your information with third-party service providers who assist us in delivering our services.
We may disclose your information to comply with legal obligations, respond to law enforcement requests, or protect our rights, privacy, safety, or property.
You can review and update your account information at any time by accessing your Kaliachak Food account settings.
You can enable or disable location services through your device settings or within the Kaliachak Food app.
You can opt-out of marketing communications by following the unsubscribe instructions in our emails or by contacting us.
You can request the deletion of your account at any time through the Kaliachak Food app or by contacting our customer support team. Once your account is deleted, all your personal information will be permanently removed from our systems.
We take security seriously and implement measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
Kaliachak Food is not intended for use by individuals under the age of 18. We do not knowingly collect or solicit personal information from minors.
We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes.
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at admin@kaliachakfood.online.
Thank you for trusting Kaliachak Food with your food delivery needs. We are committed to protecting your privacy and providing you with a safe and convenient dining experience.