Last Updated: September 4, 2023
Welcome to Kaliachak Food. These Terms & Conditions ("Terms") govern your use of our website, mobile application, and services (collectively, the "Services"). By accessing or using Kaliachak Food, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Services.
1.1 Eligibility
To use our Services, you must be at least 18 years old and capable of forming a binding contract under applicable law.
1.2 Account Registration
You may be required to create an account to access certain features of our Services. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary. You are responsible for maintaining the confidentiality of your account login information and for all activities that occur under your account.
1.3 User Conduct
You agree to use our Services only for lawful purposes and in accordance with these Terms. You must not use our Services:
2.1 Order Acceptance
All orders placed through our Services are subject to our acceptance. We may, at our sole discretion, refuse or cancel any order for any reason, including, but not limited to, availability, errors in pricing, or issues with the payment method provided.
2.2 Pricing
Prices for products and services offered through Kaliachak Food are subject to change at any time without notice. We strive to ensure that the pricing information on our Services is accurate, but errors may occur. In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price.
2.3 Payments
Payments for orders must be made through the payment methods provided in our Services. By placing an order, you authorize us to charge your selected payment method for the total amount of your order, including applicable taxes and delivery fees.
3.1 Delivery Area
We deliver to specified areas within Kaliachak and its surrounding regions. Delivery availability may vary based on your location.
3.2 Delivery Time
We strive to deliver your order within the estimated delivery time provided at checkout. However, delivery times may vary due to factors beyond our control, such as traffic, weather conditions, or availability of delivery personnel.
3.3 Delivery Issues
If you experience any issues with your delivery, such as late delivery, incorrect order, or quality concerns, please contact our customer support team at admin@kaliachakfood.online. We will work to resolve the issue promptly.
4.1 Order Cancellations
You may cancel your order at any time before it has been dispatched for delivery. Once the order is out for delivery, it cannot be canceled.
4.2 Refunds
Please refer to our Refund Policy for detailed information on how we handle refunds for incorrect orders, quality issues, and late deliveries.
5.1 Ownership
All content, materials, and features available on our Services, including but not limited to text, graphics, logos, images, software, and trademarks, are the property of Kaliachak Food or its licensors and are protected by intellectual property laws.
5.2 License
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our Services for personal and non-commercial purposes.
5.3 Restrictions
You must not:
6.1 Disclaimer of Warranties
Kaliachak Food provides its Services on an "as is" and "as available" basis. We do not warrant that the Services will be uninterrupted, error-free, or free of viruses or other harmful components. We disclaim all warranties, express or implied, including but not limited to, warranties of merchantability, fitness for a particular purpose, and non-infringement.
6.2 Limitation of Liability
To the fullest extent permitted by law, Kaliachak Food shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising out of or in connection with your use of our Services.
You agree to indemnify, defend, and hold harmless Kaliachak Food, its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your use of our Services or your violation of these Terms.
Kaliachak Food reserves the right to modify or update these Terms at any time. Any changes will be effective immediately upon posting the updated Terms on our website or app. Your continued use of our Services after the posting of the changes constitutes your acceptance of the revised Terms.
These Terms and your use of our Services shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.
If you have any questions or concerns about these Terms, please contact us at admin@kaliachakfood.online.